We deliver and work with technologies that best meet our clients' requirements, challenges and situations. While we offer our own systems, such as E-volution, we are equally happy to consult with clients and select platforms that are right for them. So alongside our proprietary systems, we support clients using every leading applicant tracking system, including i-grasp, Taleo, Peopleclick and Brassring.
E-volution
Our easy-to-use and configurable system that supports every step of resourcing, from vacancy orders to timesheets and reports; and all types of recruitment, including temporary, shift, contract, fixed-term contractors, permanent, and graduate. Implemented by 35 of our clients, e-volution accounts for over £250 million resourcing spend every year.
Insight
At Carlisle, we have invested heavily in designing and developing Insight: an innovative business intelligence and client management tool that provides you with a real-time overview of our services. This highly interactive solution delivers key resourcing data in easy-to-understand graphics, while allowing you to explore areas of interest or concern in more depth. Working for you from your desktop, Insight:
- reveals your recruitment activity over a given period and enables you to instantly compare this with past months, quarters and years
- shows trends in activity, which you can use for succession planning activities
- enables different groups in your organisation to access information on their own recruitment activity
- demonstrates Carlisle’s performance against key service levels
Meritas. Defining quality for the first time.
When hiring new talent, you expect your resourcing supplier to provide a quality service. However, quality can be difficult to define. Additionally, many organisations fail to realise they're receiving a substandard service because they don't know what quality solutions entail. To define quality in temporary recruitment, we worked with twenty large organisations from various private and public sectors.
To define quality, you firstly need to understand how a service is delivered. In essence, to provide a service requires two key areas of work; firstly, the work done to produce value for the customer and then secondly, the corrective work done whilst trying to produce the value, known as “failure demand”. Research has found that, typically, 50-60% of the work done in service processes falls into this second category. In recruitment, this is typically caused by missing deadlines, chasing orders, querying invoices, service complaints, quick-fixes and finding replacement workers usually at short-notice.
Designed exclusively for the temporary recruitment process, Meritas a unique technology based on Lean Six Sigma, which is an internationally recognised approach to identifying and removing waste from business processes, measures the causes of waste (defects) and, in doing so, helps eliminate them. The solution measures defects in five main areas:
- The worker did not start on the date agreed
- The worker is classified as a poor performer
- The vacancy for the worker was unfilled
- The vacancy for the worker was filled but late
- The worker left their assignment early
Meritas measures defects over a period of time and calculates the number of defects against the number of opportunities for them to occur. Using Lean Six Sigma, the solution expresses the data in a recognised format and allows you to benchmark quality across every area of your organisation. This allows you to rapidly identify and solve the primary causes of defects.